Refunds & Transfers
We understand that plans can change, and we aim to make the process as simple and fair as possible.
Cancellations & Refunds
Up to 3 months before the event
You may cancel your registration up to three months before the event and receive a refund of your entry fee minus a $30 administration fee.
Please note: original ticket processing fees are non-refundable.
Within 3 months of the event
Cancellations received within three months of the event will be refunded 50% of the original ticket price, with a $30 administration fee deducted.
Original ticket processing fees remain non-refundable.
Within 2 months of the event
Unfortunately, no refunds are available within two months of the event, as the majority of event costs and permits are finalised in advance.
Transfers
If you’re unable to participate, you can transfer your registration to another walker:
Transfers are permitted up to 2 weeks before the event.
It is your responsibility to find a replacement participant.
Transfers incur a $30 administration fee, payable by the new registrant.
To transfer your place, contact us to complete the transfer.
No transfers can be processed within 2 weeks of the event.
Please note that processing fees are non-refundable in all circumstances.
Event Cancellation
If the Unbroken event is cancelled due to circumstances beyond our control refer our Cancellation & Postponement Policy.